Our
Team

Starting my career as a remote professional in the Philippines in the early 2000’s, I’ve come full circle—now connecting U.S. home care agencies with the exceptional talent of Filipino professionals. As a momprepreneur managing multiple thriving businesses, I understand the art of balancing it all without compromising personal growth or family.

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OLIVIA Professional Solutions isn’t just a business—it’s a mission to empower dedicated virtual assistants to thrive. I’m committed to providing them with top-tier training, support, and opportunities to reach their full potential. Together, we’re transforming lives and redefining success!

With a nursing degree and years of work experience in home care, sales, and music, I bring a unique blend of creativity and expertise to OLIVIA Professional Solutions. Passionate and driven, I thrive on managing our leadership team and supporting our Olivia Pros, Clients, and Partners. I believe in leading with both kindness, strength and fair judgment.

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Beyond work, I’m a musician and recording artist with an alternative rock band for over a decade. My twin sister and I are devoted fur-moms to a Malshipoo and Yorkie. I also enjoy online FPS games with my gaming community. Crazy fun fact: my fiancé also has an identical twin brother!

I am proud to serve as the Executive Assistant and Office Coordinator at OLIVIA Professional Solutions. My greatest joy comes from knowing that I’m making a meaningful impact—whether by supporting our clients or lightening the load for my CEO and teammates.

 

I believe in the power of optimism, always seeking ways to lift others up and create a positive, efficient environment. Beyond the office, my love for history and adventure fuels my curiosity, as I find inspiration in the stories behind every place I visit.

As a Team Developer, I thrive on connecting with applicants and uncovering their unique stories.

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Outside of work, I enjoy exploring new restaurants with loved ones and discovering delightful dishes.

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I'm passionate about helping the right talent find their place at OLIVIA, ensuring a perfect match for both the candidates and the company.
 

What I enjoy most about my role is meeting new people, understanding their challenges, and providing tailored support.

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When I’m not working, I love exploring new restaurants and spending quality time with my three cats. I always bring a positive attitude to every client interaction and team collaboration.

I’m passionate about connecting with people, identifying new business opportunities, and building meaningful relationships that drive growth. I enjoy collaborating with clients to understand their needs and provide tailored solutions that make a real impact.

Outside of work, I believe in maintaining a healthy work-life balance. You’ll often find me dancing or creating TikTok videos in my free time. It’s my way of staying energized and bringing a bit of fun into every day!

What I enjoy most about my role is the chance to create dynamic, engaging content that helps our company connect with clients on a deeper level.

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When I'm not strategizing, you’ll find me making music, gaming (yep, big gamer here), watching movies, or diving into a good book. My passion for creativity and innovation allows me to keep our team ahead of the curve, making real impact in everything we do.

Beyond the joy of connecting clients and Virtual Assistants, I’m honored to impact the home care & VA industry, contributing to a field that improves lives.

A tough-on-the-outside, soft-on-the-inside woman of faith, I thrive on learning, growth, and pushing limits. Passionate about fitness and personal development, I embrace evolution physically, mentally, emotionally, and spiritually.

 

Creativity fuels me, whether through multimedia arts, music, or nature. To me, a fulfilling life is all about balance, creativity, and continuous growth!

What I enjoy most is helping clients and VAs connect. Seeing both sides happy is a major reward that makes sense and purpose in my day-to-day work. I always make sure everything runs smoothly. I make a difference by being a helpful link between clients and VAs or even within our team, keeping things clear and ensuring everyone works well together.

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As an extroverted person, I’m always out whether I'm driving or biking through new places, visiting different locations to experience their culture and food. I also love going to beaches and collecting sand from every beach I visit!

I thrive on connecting with a diverse range of personalities and cultures, which fuels my passion for bridging the gap between clients and virtual assistants.

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When I’m not at my workstation, you’ll likely find me at car meets indulging my love for automobiles or at a cozy coffee shop, where I can recharge my creative energy. I also enjoy the runway as a fashion model and beauty queen. My goal is to foster positive experiences that build trust and satisfaction for both our clients and VAs while keeping things engaging and fun!

As a trainer, my mission is to empower Virtual Assistants to excel in meeting the our clients' needs. With a tailored approach, I provide the tools and insights necessary for VAs to thrive in today's dynamic work environment.

 

Outside of training, you’ll often find me indulging in romantic comedies and action-packed K-dramas, or fangirling over the incredible talents of SB19. I put my best effort in making OLIVIA the ultimate place for new VAs to be trained, helping them kickstart their careers with confidence and skill. Join us on this exciting journey!

I find fulfillment in helping others by providing opportunities to learn or find jobs, and by connecting clients with trusted VAs to meet their daily needs.

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Of course, my day isn’t complete without the thrill of horror movies or online games. As a trainer, I ensure trainees have the knowledge they need to be effective VAs.

I’m passionate about helping new VAs thrive, especially in Home Care Scheduling! With years of experience, I’ve mastered time management, client coordination, and caregiver matching. As a Talent & Development Coach, I love sharing this expertise with OLIVIA’s trainees.

 

Armed with a Bachelor’s in Physical Therapy and six years in a clinical setting, I bring both knowledge and compassion. Growing up with my grandparents sparked my empathy for the elderly that's why I am so determined with Home Care. And outside of work, I’m a proud mom to my son and 10 cats!

I love helping businesses grow by going above and beyond for our clients and making sure they get the support they need.

 

What I enjoy most about working at Olivia is the collaboration, everyone’s got each other’s backs, and there’s no micromanaging, just trust and teamwork.

 

Outside of work, you’ll find me riding my big bike, playing chess or basketball, and always chasing the next adventure. I’m passionate about making a real difference and being part of the success stories of our Leadership Team, OliviaPro VAs and Clients!

I'm Zald, and my dreams keep me motivated. At OLIVIA Professional Solutions, I find fulfillment in the intricate world of accounting, where I can translate raw data into meaningful financial reports. I have a strong belief that a clear financial reporting is essential to have a good and sound financial decision as this would impact the current state and longevity of every organizations.

 

Outside of work, I'm a perpetual student, eager to learn and explore. I am dedicated and persevered to personal growth and to being a valuable asset to my team, always striving to be the best Accountant that I can be.

What drives me most in my work is the opportunity to create meaningful impact by blending creativity, strategy, and precision, I take pride in making sure every detail aligns with both the message and the mission.

One of the things I value most about being part of OLIVIA is the creative freedom. I’m trusted to bring my ideas to life without limitations, which allows me to deliver work that’s not only effective but truly authentic.

Outside of work, I’m a Dentistry student who enjoys photography. It’s another creative outlet where I can express emotion and tell stories through visual moments. I’m passionate about exploring new places and cultures, and one day, I hope to travel the world and capture its beauty.

I’m a scheduler at Olivia Professional Solutions, where I get to work with amazing care partners, clients, social workers, and nurses every day. Seeing the heart and dedication in home care makes me love what I do. Scheduling isn’t just about filling shifts, it’s about changing lives. Whether it’s helping a caregiver get the hours they need for their child’s dream birthday or ensuring a client receives quality care, every moment matters.

Beyond scheduling, I’m also a VA Coach, supporting virtual assistants in growing and thriving here at Olivia. Helping others develop skills and confidence is something I truly enjoy.

 

On weekends, I bring my passion to TikTok, creating fun and informative content to inspire aspiring VAs. From industry insights to relatable memes, I love sharing how rewarding this career can be. Because at the end of the day, it’s not just a job; it’s about making a difference.

I find the most fulfillment in witnessing the transformative power of knowledge and guidance! Seeing someone gain confidence, refine their skills, and advance their careers is a truly rewarding experience. I love being a part of their journey.

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My aim is to support my fellow recruiters in connecting great people with great opportunities and loving what they do.

 

Outside of work, my world revolves around my kids. We fill our days with laughter, adventures, and creating cherished memories together. Family time is my happy place!