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Our
Team

YOUR CAREER SUCCESS SQUAD

Our leadership team is fully committed to your journey and success, offering expert guidance and support to help you thrive in your work-from-home Virtual Assistant Career.

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At OLIVIA,
We Care

At OLIVIA Professional Solutions, we don't just offer jobs—we offer professional careers that make a difference. We specialize in connecting passionate and talented Virtual Assistants from the Philippines with Home Care agencies in the U.S. Our VAs are the backbone of operations, driving efficiency and excellence in roles like Recruitment, Scheduling, Intake Coordination, Admin Assistance, Executive Support, Social Media Management, and Bookkeeping. We're more than just a team; we're a community committed to empowering our VAs to achieve their professional dreams while contributing to the well-being of others.

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Kat

Founder, CEO & COO
 

Starting my career as a remote professional in the Philippines in the early 2000’s, I’ve come full circle—now connecting U.S. home care agencies with the exceptional talent of Filipino professionals. As a momprepreneur managing multiple thriving businesses, I understand the art of balancing it all without compromising personal growth or family.

OLIVIA Professional Solutions isn’t just a business—it’s a mission to empower dedicated virtual assistants to thrive. I’m committed to providing them with top-tier training, support, and opportunities to reach their full potential. Together, we’re transforming lives and redefining success!

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Melchie

Office Coordinator &
Executive Assistant

I am proud to serve as the Executive Assistant and Office Coordinator at OLIVIA Professional Solutions. My greatest joy comes from knowing that I’m making a meaningful impact—whether by supporting our clients or lightening the load for my CEO and teammates.

 

I believe in the power of optimism, always seeking ways to lift others up and create a positive, efficient environment.

 

Beyond the office, my love for history and adventure fuels my curiosity, as I find inspiration in the stories behind every place I visit.

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Karla

Team Developer
 

As a Team Developer, I thrive on connecting with applicants and uncovering their unique stories.

Outside of work, I enjoy exploring new restaurants with loved ones and discovering delightful dishes.

I'm passionate about helping the right talent find their place at OLIVIA, ensuring a perfect match for both the candidates and the company.
 

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Joraine

Training & Development Supervisor

As a trainer, my mission is to empower Virtual Assistants to excel in meeting the our clients' needs. With a tailored approach, I provide the tools and insights necessary for VAs to thrive in today's dynamic work environment.

 

Outside of training, you’ll often find me indulging in romantic comedies and action-packed K-dramas, or fangirling over the incredible talents of SB19.

 

I put my best effort in making OLIVIA the ultimate place for new VAs to be trained, helping them kickstart their careers with confidence and skill. Join us on this exciting journey!

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Pearl

Training Coordinator
 

I find fulfillment in helping others by providing opportunities to learn or find jobs, and by connecting clients with trusted VAs to meet their daily needs.

Of course, my day isn’t complete without the thrill of horror movies or online games. As a trainer, I ensure trainees have the knowledge they need to be effective VAs.

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Gill

Training & Development Coach

I’m passionate about helping new VAs thrive, especially in Home Care Scheduling! With years of experience, I’ve mastered time management, client coordination, and caregiver matching. As a Talent & Development Coach, I love sharing this expertise with OLIVIA’s trainees.

 

Armed with a Bachelor’s in Physical Therapy and six years in a clinical setting, I bring both knowledge and compassion. Growing up with my grandparents sparked my empathy for the elderly that's why I am so determined with Home Care. And outside of work, I’m a proud mom to my son and 10 cats!

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Alaina

Client & VA​ Success Associate

What I enjoy most is helping clients and VAs connect. Seeing both sides happy is a major reward that makes sense and purpose in my day-to-day work. I always make sure everything runs smoothly. I make a difference by being a helpful link between clients and VAs or even within our team, keeping things clear and ensuring everyone works well together.

As an extroverted person, I’m always out whether I'm driving or biking through new places, visiting different locations to experience their culture and food. I also love going to beaches and collecting sand from every beach I visit!

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Ella

Client & VA Success Associate

I thrive on connecting with a diverse range of personalities and cultures, which fuels my passion for bridging the gap between clients and virtual assistants.

When I’m not at my workstation, you’ll likely find me at car meets indulging my love for automobiles or at a cozy coffee shop, where I can recharge my creative energy. I also enjoy the runway as a fashion model and beauty queen.

 

My goal is to foster positive experiences that build trust and satisfaction for both our clients and VAs while keeping things engaging and fun!

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John

Talent Matching &
Retention Coordinator

I enjoy helping clients find the perfect virtual assistant to meet their needs. I facilitate the preparation for client meet-and-greets and provide performance feedback afterward.

In addition to my work, I have been a rescue volunteer for 26 years, passionately committed to saving lives. I aim to deliver the best service to our clients and ensure their satisfaction.
 

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Ann

Business Development Associate

What I enjoy most about my role is meeting new people, understanding their challenges, and providing tailored support.

When I’m not working, I love exploring new restaurants and spending quality time with my three cats. I always bring a positive attitude to every client interaction and team collaboration.

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Joshua

Marketing &
Social Media Specialist

What I enjoy most about my role is the chance to create dynamic, engaging content that helps our company connect with clients on a deeper level.

When I'm not strategizing, you’ll find me making music, gaming (yep, big gamer here), watching movies, or diving into a good book. My passion for creativity and innovation allows me to keep our team ahead of the curve, making real impact in everything we do.

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Zaldjean

Bookkeeper
 

You can call me Zald and my million dreams are keeping me awake. I am always thrilled to manage the accounting side of OLIVIA Professional Solutions, where I can analyze different data and present a solid financial report to help readers picture each organization's financial standing.

Outside work, you will find me redefining my skillset and exploring the world of wonders. I am keen to always be the best Accountant of my life and to the team I am working with.

OLIVIA's team of experts is committed to achieving your goals, supporting you with your growth and unlocking your limitless potential as an OLIVIA Virtual Assistant.

Meet Our
Leadership Team

We Celebrate Life with You!

At OLIVIA, our Leadership Team and Virtual Assistants love getting together, not just for work, but to celebrate each other's successes and share some fun along the way. It’s all about connection, teamwork, and lifting each other up!

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Hello Future OLIVIA VA!

I am thrilled to invite you to join OLIVIA Professional Solutions! As the founder of OLIVIA and a proud Home Health Care owner in Maryland, USA, I’ve seen firsthand the incredible impact Virtual Assistants can have. My journey began in the Philippines as a VA, so I know the hard work and dedication that goes into this role.


Having built my own successful team of VAs, I understand the challenges and triumphs of working from home. That's why I’ve made it my mission to create a company where you’re not just an employee—you’re a valued member of a vibrant, supportive family.
At OLIVIA, we’re more than just a team; we’re a community dedicated to helping you excel. With our expertise, we are here to guide you in becoming an exceptional and world class Home Care VA. We offer top-notch training, exciting growth opportunities, and a culture that celebrates your success.


Join us, and let’s embark on this exciting journey together! Your skills, dedication, and passion will be recognized and rewarded. I can’t wait to see the amazing things we’ll achieve together!


Warmest regards,

Kat Villanueva

Founder, CEO & COO
OLIVIA Professional Solutions
Kat
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Get to Know More
About Our Team

At OLIVIA, we believe in building strong connections, even while working remotely. Rapport and trust are key to fostering a supportive work environment, and that starts with getting to know each other. Check out these personalized videos to learn more about our leadership team and who they are, as we continue to nurture and empower our VAs.

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