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Our
Team

YOUR CAREER SUCCESS SQUAD

Our leadership team is fully committed to your journey and success, offering expert guidance and support to help you thrive in your work-from-home Virtual Assistant Career.

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At OLIVIA,
We Care

At OLIVIA Professional Solutions, we don't just offer jobs—we offer professional careers that make a difference. We specialize in connecting passionate and talented Virtual Assistants from the Philippines with Home Care agencies in the U.S. Our VAs are the backbone of operations, driving efficiency and excellence in roles like Recruitment, Scheduling, Intake Coordination, Admin Assistance, Executive Support, Social Media Management, and Bookkeeping. We're more than just a team; we're a community committed to empowering our VAs to achieve their professional dreams while contributing to the well-being of others.

Meet Our
Leadership Team

OLIVIA's team of experts is committed to achieving your goals, supporting you with your growth and unlocking your limitless potential as an OLIVIA Virtual Assistant.

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Kat

Founder, CEO & COO

Starting my career as a remote professional in the Philippines in the early 2000’s, I’ve come full circle—now connecting U.S. home care agencies with the exceptional talent of Filipino professionals. As a momprepreneur managing multiple thriving businesses, I understand the art of balancing it all without compromising personal growth or family.

OLIVIA Professional Solutions isn’t just a business—it’s a mission to empower dedicated virtual assistants to thrive. I’m committed to providing them with top-tier training, support, and opportunities to reach their full potential. Together, we’re transforming lives and redefining success!

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Michelle

Manager of Operations & Strategic Alliance

With a nursing degree and years of work experience in home care, sales, and music, I bring a unique blend of creativity and expertise to OLIVIA Professional Solutions. Passionate and driven, I thrive on managing our leadership team and supporting our Olivia Pros, Clients, and Partners. I believe in leading with both kindness, strength and fair judgement.

Beyond work, I’m a musician and recording artist with an alternative rock band of over a decade. My twin sister and I are devoted fur-moms to a Malshipoo and Yorkie. I also enjoy online FPS games with my gaming community. Crazy fun fact: my fiancé also has an identical twin brother!

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Melchie

Chief Executive Assistant & Office Coordinator

I am proud to serve as the Executive Assistant and Office Coordinator at OLIVIA Professional Solutions. My greatest joy comes from knowing that I’m making a meaningful impact—whether by supporting our clients or lightening the load for my CEO and teammates.

 

I believe in the power of optimism, always seeking ways to lift others up and create a positive, efficient environment. Beyond the office, my love for history and adventure fuels my curiosity, as I find inspiration in the stories behind every place I visit.

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Karla

Team Developer
 

As a Team Developer, I thrive on connecting with applicants and uncovering their unique stories.

Outside of work, I enjoy exploring new restaurants with loved ones and discovering delightful dishes.

I'm passionate about helping the right talent find their place at OLIVIA, ensuring a perfect match for both the candidates and the company.
 

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Ann

Business Development Associate

What I enjoy most about my role is meeting new people, understanding their challenges, and providing tailored support.

When I’m not working, I love exploring new restaurants and spending quality time with my three cats. I always bring a positive attitude to every client interaction and team collaboration.

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Joshua

Digital Marketing & Social Media Specialist

What I enjoy most about my role is the chance to create dynamic, engaging content that helps our company connect with clients on a deeper level.

When I'm not strategizing, you’ll find me making music, gaming (yep, big gamer here), watching movies, or diving into a good book. My passion for creativity and innovation allows me to keep our team ahead of the curve, making real impact in everything we do.

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Alaina

Client & VA​ Success Associate

What I enjoy most is helping clients and VAs connect. Seeing both sides happy is a major reward that makes sense and purpose in my day-to-day work. I always make sure everything runs smoothly. I make a difference by being a helpful link between clients and VAs or even within our team, keeping things clear and ensuring everyone works well together.

As an extroverted person, I’m always out whether I'm driving or biking through new places, visiting different locations to experience their culture and food. I also love going to beaches and collecting sand from every beach I visit!

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Ella

Client & VA Success Associate

I thrive on connecting with a diverse range of personalities and cultures, which fuels my passion for bridging the gap between clients and virtual assistants.

When I’m not at my workstation, you’ll likely find me at car meets indulging my love for automobiles or at a cozy coffee shop, where I can recharge my creative energy. I also enjoy the runway as a fashion model and beauty queen. My goal is to foster positive experiences that build trust and satisfaction for both our clients and VAs while keeping things engaging and fun!

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Gini

Talent matching and Retention coordinator

Beyond the joy of connecting clients and Virtual Assistants, I’m honored to impact the home care & VA industry, contributing to a field that improves lives.

A tough-on-the-outside, soft-on-the-inside woman of faith, I thrive on learning, growth, and pushing limits. Passionate about fitness and personal development, I embrace evolution physically, mentally, emotionally, and spiritually.

 

Creativity fuels me, whether through multimedia arts, music, or nature. To me, a fulfilling life is all about balance, creativity, and continuous growth!

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Joraine

Training & Development Supervisor

As a trainer, my mission is to empower Virtual Assistants to excel in meeting the our clients' needs. With a tailored approach, I provide the tools and insights necessary for VAs to thrive in today's dynamic work environment.

 

Outside of training, you’ll often find me indulging in romantic comedies and action-packed K-dramas, or fangirling over the incredible talents of SB19. I put my best effort in making OLIVIA the ultimate place for new VAs to be trained, helping them kickstart their careers with confidence and skill. Join us on this exciting journey!

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Pearl

Training & Development Coordinator

I find fulfillment in helping others by providing opportunities to learn or find jobs, and by connecting clients with trusted VAs to meet their daily needs.

Of course, my day isn’t complete without the thrill of horror movies or online games. As a trainer, I ensure trainees have the knowledge they need to be effective VAs.

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Gill

Training & Development Coach

I’m passionate about helping new VAs thrive, especially in Home Care Scheduling! With years of experience, I’ve mastered time management, client coordination, and caregiver matching. As a Talent & Development Coach, I love sharing this expertise with OLIVIA’s trainees.

 

Armed with a Bachelor’s in Physical Therapy and six years in a clinical setting, I bring both knowledge and compassion. Growing up with my grandparents sparked my empathy for the elderly that's why I am so determined with Home Care. And outside of work, I’m a proud mom to my son and 10 cats!

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Queenie

admin coordinator

As an Admin Coordinator, I thrive on bringing order and structure to my work. What I love most is the sense of accomplishment from streamlining processes and supporting my team. I enjoy working behind the scenes, where every detail builds toward a bigger picture of success.

Outside work, I’m passionate about the arts and introspection. As an introvert, I find comfort in music and crafting, which fuel my creativity and self-expression. My crafting projects reflect my love for detail, while music inspires me daily. I also enjoy engaging in diverse conversations that spark new ideas and keep me connected to the world.

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Zaldjean

Bookkeeper

I'm Zald, and my dreams keep me motivated. At OLIVIA Professional Solutions, I find fulfillment in the intricate world of accounting, where I can translate raw data into meaningful financial reports. I have a strong belief that a clear financial reporting is essential to have a good and sound financial decision as this would impact the current state and longevity of every organizations.

 

Outside of work, I'm a perpetual student, eager to learn and explore. I am dedicated and persevered to personal growth and to being a valuable asset to my team, always striving to be the best Accountant that I can be.

We Celebrate Life with You!

At OLIVIA, our Leadership Team and Virtual Assistants love getting together, not just for work, but to celebrate each other's successes and share some fun along the way. It’s all about connection, teamwork, and lifting each other up!

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Hello Future OLIVIA VA!

I am thrilled to invite you to join OLIVIA Professional Solutions! As the founder of OLIVIA and a proud Home Health Care owner in Maryland, USA, I’ve seen firsthand the incredible impact Virtual Assistants can have. My journey began in the Philippines as a VA, so I know the hard work and dedication that goes into this role.


Having built my own successful team of VAs, I understand the challenges and triumphs of working from home. That's why I’ve made it my mission to create a company where you’re not just an employee—you’re a valued member of a vibrant, supportive family.
At OLIVIA, we’re more than just a team; we’re a community dedicated to helping you excel. With our expertise, we are here to guide you in becoming an exceptional and world class Home Care VA. We offer top-notch training, exciting growth opportunities, and a culture that celebrates your success.


Join us, and let’s embark on this exciting journey together! Your skills, dedication, and passion will be recognized and rewarded. I can’t wait to see the amazing things we’ll achieve together!


Warmest regards,

Kat Villanueva

Founder, CEO & COO
OLIVIA Professional Solutions
Kat
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Get to Know More
About Our Team

At OLIVIA, we believe in building strong connections, even while working remotely. Rapport and trust are key to fostering a supportive work environment, and that starts with getting to know each other. Check out these personalized videos to learn more about our leadership team and who they are, as we continue to nurture and empower our VAs.

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